1. Scope of Services
NG KONG BRIGHTON INTERNATIONAL CO., LIMITED provides logistics coordination, freight support, warehousing coordination, document coordination and related trade support services. Specific service scope, pricing, route, timing and responsibilities are confirmed case by case in writing.
2. Quotes and Availability
Any quote is based on the information provided at the time of request. Freight rates, carrier space, port charges, fuel charges, customs requirements and third-party fees may change. A quote is not a guarantee of final cost or shipment availability unless expressly confirmed in writing.
3. Customer Information
You are responsible for providing accurate cargo details, shipment value, packing information, origin, destination, contact details and required documents. Incorrect or incomplete information may cause delays, extra charges, refused carriage or customs issues.
4. Third-Party Providers
Logistics services may involve carriers, terminals, truckers, warehouses, customs brokers and other third parties. We coordinate with these parties but do not control their independent operations, systems, schedules or regulatory decisions.
5. Cargo Compliance
You must ensure that cargo is lawful, correctly declared, safely packed and suitable for transport. Restricted, dangerous, prohibited or regulated goods must be disclosed before service confirmation. Additional documentation or approval may be required.
6. Delays and Force Majeure
Shipment timing can be affected by weather, port congestion, customs inspection, carrier changes, strikes, public authority decisions, equipment shortage and other events outside our direct control. We will use reasonable efforts to communicate material updates when available.
7. Liability
To the maximum extent permitted by law, our liability is limited to the direct service fees paid to us for the affected service, unless a separate written agreement states otherwise. We are not responsible for indirect loss, loss of profit, loss of market, business interruption or consequential damages.
8. Payment
Payment terms are confirmed in the relevant quote, invoice or service confirmation. Late payment may result in service suspension, document hold, storage charges or other lawful recovery action.
9. Website Use
You may use this website for lawful business information and contact purposes only. You must not misuse the website, attempt unauthorized access, interfere with its operation or copy materials for misleading commercial use.
10. Contact
For questions about these terms, use the contact details listed at the bottom of this page.